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NOTICE REGARDING THE RIGHT OF WITHDRAWAL:
To withdraw from the contract, the Consumer must click the link above, fill out the form with the requested information, and click on “CONFIRM”. If the goods have already been dispatched or delivered, in addition to expressing the intent to withdraw from the contract, the Consumer must return all goods at their own expense within the same timeframe. (In the event of refusal to accept delivery from the carrier selected during the ordering process, storage fees and return shipping costs to our facility will be fully deducted from the product refund amount). A mandatory condition for the validity of the right of withdrawal is that the goods must be returned at the Consumer’s own expense, substantially intact, undamaged in any part, fully functional, and in their original, unopened, and untampered packaging.
The right of withdrawal applies solely and exclusively to B2C (Business-to-Consumer) sales and “is granted only to those purchasing as an end consumer“. Conversely, no right of withdrawal is provided for any type of B2B (Business-to-Business) sale (from our company to another company/professional/association with a chamber of commerce registration and VAT number). Furthermore, the right of withdrawal applies solely and exclusively to all our standard, ready-made products as available in our catalog. For all customized products—meaning items assembled and built strictly upon request by selecting the various options available during the ordering process—the right of withdrawal is excluded. The Consumer is entitled to exercise the right of withdrawal from the contract in compliance with the terms set forth by the Consumer Code (Legislative Decree No. 206 of September 6, 2005, and subsequent amendments). Subject to the exceptions provided under Article 59, the consumer has a period of fourteen days to withdraw from a distance contract or an off-premises contract without having to provide any reason and without incurring any costs other than those provided for under Article 56, paragraph 2, and Article 57. The Consumer may decide to cancel the contract and has the right to return the goods without paying any penalty, obtaining a refund of the amount paid, excluding ancillary costs (shipping, insurance, etc.) stated in the quote received upon ordering and in the contract returned countersigned for acceptance. Additionally, should the consumer reject the shipment without collecting it, all eventual return shipping costs will be charged and deducted from the refund.
PARTIAL REPRODUCTION OF THE WEBSITE AND THE CATALOG IS EVEN FORBIDDEN.